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Job Types: Full-time, Contract

Pay: Rs70,000.00 – Rs100,000.00 per month

We are looking for dedicated, confident, and customer-focused individuals to join our team as Taxi Dispatch Operators. In this role, you will handle real-time customer communications, manage bookings, and ensure smooth coordination to deliver a great passenger experience.

Key Responsibilities

Answer inbound calls and process taxi bookings quickly and accurately
Provide professional customer service and resolve client queries or concerns
Maintain clear and updated booking records in the dispatch system
Communicate efficiently with drivers to ensure timely pickups
Follow company policies and performance standards
Required Skills & Qualifications

Minimum 1 year of customer service or call-center experience
(UK taxi dispatch experience will be an advantage)

Excellent spoken English (neutral/British accent preferred)
Ability to work long shifts 10–12 hours as required
Strong multitasking skills & ability to work under pressure
Punctual, disciplined, and responsible behavior
Ability to work both independently and in a team
Problem-solving skills & conflict handling ability
Goal-oriented with a positive and professional attitude

Job Type: Full-time

Pay: Rs400.00 – Rs500.00 per hour

Job Description:

We are hiring a Taxi Operator & Dispatcher to join our call center team based in PWD, Rawalpindi. This is a shift-based role with a maximum of 40 working hours per week. The ideal candidate must have prior experience dispatching and operating in the(UK) and be able to manage bookings, coordinate with drivers, and provide excellent customer service.

Responsibilities

• Coordinate and schedule deliveries for drivers, ensuring optimal routes are taken.
• Communicate effectively with drivers to provide updates and resolve any issues that may arise during delivery.
• Maintain accurate records of deliveries, including tracking information and delivery confirmations.
• Assist in heavy lifting and loading/unloading of goods as required.
• Monitor vehicle performance and ensure that all vehicles are maintained in good working order.
• Collaborate with team members to improve dispatch processes and enhance overall efficiency.

Qualifications

• Previous experience as a Dispatch Operator or in a similar role is preferred.
• Valid commercial driving licence is advantageous; experience as a van driver or delivery driver is a plus.
• Strong communication skills, both verbal and written, to facilitate clear interactions with drivers and team members.
• Ability to perform heavy lifting and maintain physical stamina throughout the shift.
• Proficient in using dispatch software and technology for tracking deliveries.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.

If you are passionate about logistics and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Dispatch Operator.
Job Requirements:
UK returnees preferred.Must have past experience in the UK and the ability to communicate effectively with people in the UK.
Ability to adapt to and use a British accent.
Fluent English speaking and writing skills required (preferably British English).

Job Type: Full-time

Pay: Rs40,000.00 per month

Key Responsibilities:

Driving & Vehicle Management:

Safely and punctually drive the assigned executive to meetings and engagements

Maintain vehicle cleanliness, service schedule, and fuel levels

Plan routes efficiently and maintain a logbook

Ensure daily readiness of the vehicle (cleanliness, water, tissues, emergency items)

Field Tasks & Errands:

Handle outdoor tasks such as bank visits, document submissions, courier pickups, and cheque handling

Support time-sensitive tasks like airport transfers and guest pickups

Travel out of the city when required

Personal/Household Support:

Perform assigned personal or household-related errands

Provide logistical support for occasional non-office tasks

Behavioral Expectations:

Professional and respectful conduct at all times

Maintain confidentiality regarding all work-related information

Flexible with early mornings, late evenings, and weekend duties

Strong discipline, reliability, and maturity

Requirements:

Minimum 3 years of experience driving for executives, directors, or business families

Valid LTV driving license

Strong knowledge of Lahore routes and intercity travel

Police character certificate + one previous employer reference

Physically and mentally fit for long hours and field work

Job Type: Full-time

Pay: Rs55,000.00 – Rs60,000.00 per month

About the Role

The Dispatcher will be responsible for managing day-to-day truck movement across Pakistan, coordinating with drivers, customers, workshops, and internal teams.

This role ensures efficient trip execution, timely deliveries, safety compliance, and real-time monitoring of all assigned vehicles.

Key Responsibilities

1. Trip Planning & Allocation

• Assign trucks/trailers to loads based on availability, route, and vehicle type.
• Plan Karachi–Lahore, Lahore–Islamabad, Karachi–Quetta, and other national routes.
• Ensure load documents (Bilti, POD, Gatepasses) are provided to drivers before departure.
• Cross-check trip feasibility (driver availability, vehicle condition, route restrictions).

2. Driver Coordination & Monitoring

• Maintain real-time communication with drivers throughout the journey.
• Ensure drivers follow assigned routes, speed limits, and rest rules.
• Manage HSEC compliance (Helmet, Safety Vest, speed regulations).
• Handle driver issues: breakdowns, delays, police checks, weight station issues.

3. Control Room Tracking (SCADA / GPS Systems)

• Monitor live GPS tracking for all assigned vehicles.
• Respond to alerts: route deviation, long stop, over-speeding, fuel drain, asset vibration.
• Escalate security issues or “high-risk route” situations.
• Ensure 24/7 tracking visibility for customers and operations team.

4. Customer Coordination

• Share timely ETA updates with shippers/clients.
• Inform clients of delays, breakdowns, diversions, or incidents.
• Maintain professional communication through calls/WhatsApp/email.
• Provide POD updates after delivery.

5. Document & Trip Closure Management

• Collect PODs, delivery receipts, and gate-out slips.
• Update system with trip status (Loaded, In-Transit, Delivered, Empty).
• Coordinate with billing team for invoice preparation.
• Maintain trip sheets, mileage logs, fuel slips, toll receipts.

6. Issue Management & Escalation

• Provide immediate response to:
• Accidents
• Vehicle breakdown
• Driver replacement
• Route blockages
• Security incidents
• Coordinate with workshop, security team, and management for quick resolution.

Required SkillsTechnical Skills

• Experience in logistics, dispatching, RMC operations, or fleet management.
• Familiarity with GPS tracking systems
• Ability to use SCADA dashboards, Excel, WhatsApp Business, and ERP/TMS systems.
• Understanding of Pakistan’s national highways, GT Road, M2, N5, and provincial routes.

Soft Skills

• Strong communication and follow-up skills.
• Ability to work under pressure and handle multiple trips at once.
• Problem solving with quick decision-making.
• Team coordination with operations, customer service, workshop, and billing.
• Professional behavior with drivers and customers.

Qualifications

• Minimum Intermediate / Graduate (Preferably in Supply Chain, Operations, or Logistics).
• 1–3 years of experience in trucking / transport operations preferred.
• Fresh candidates with strong communication may be considered.

Additional Requirements

• Must be flexible for rotational shifts (morning/evening/night).
• Good writing & WhatsApp communication skills.
• Familiar with load planning for trailers, carriers, flatbeds, containers, and car carriers.

Benefits

• Competitive market salary
• Quarterly performance bonuses
• Career growth towards Fleet Supervisor / Control Room Lead / Operations Manager
• Professional training
• Modern dispatch control room environment

Job Type: Full-time

Pay: Rs33,000.00 – Rs35,000.00 per month

Key responsibilities

• Safe operation: Safely operate company vehicles while adhering to all traffic laws, safety protocols, and company policies.
• Vehicle maintenance: Conduct regular vehicle inspections and minor maintenance to ensure optimal performance and safety.
• Route planning: Plan and optimize routes using GPS and knowledge of the area to ensure timely and efficient deliveries.
• Loading and unloading: Assist in loading and unloading cargo, ensuring proper handling and organization of product

Work Location: In person

Job Type: Full-time

Pay: Rs45,000.00 – Rs50,000.00 per month

Job Description:

Involves finding new clients (shippers or drivers), promoting freight brokerage or dispatch services, negotiating rates, and managing relationships with customers and carriers.

Cold calling and lead generation, presenting services, handling contracts, coordinating shipments, and ensuring smooth logistics for customers.

**Core responsibilities**

Prospecting and sales

* Identify, contact, and secure new clients (shippers, drivers, or other companies) through cold calls, emails, and networking.

Service promotion

* Clearly and persuasively present trucking or dispatch services to potential clients to generate interest.

Negotiation and contracts

* Negotiate rates with clients and carriers, secure deals, and process the necessary paperwork and contracts.

Logistics and coordination

* Act as an intermediary, arranging for carriers to pick up and deliver goods. Track shipments from pickup to delivery and ensure everything runs smoothly.

Relationship management

* Build and maintain strong relationships with both clients and carriers, address concerns, and provide ongoing customer service.

Administrative tasks

* Maintain detailed records of leads, communications, and sales activities. Handle administrative tasks related to transactions.

Required skills/Qualifications

* Atleast 1 Year Experience in BPO Industry

* ⁠Fluent in English Speaking and Writing.

* A minimum a bachelor’s degree or diploma is required though further education an be beneficial

* Strong sales and negotiation skills.

* Excellent communication and interpersonal skills, including persuasion.

* Ability to work independently

* Knowledge of the trucking and logistics industry is often required or preferred.

* Familiarity with sales