Job Type: Full-time
Pay: Rs35,000.00 – Rs65,000.00 per month
About Us:
At The Inventor Solutions, we are a fast-growing dental billing company dedicated to providing exceptional billing services to dental practices across the U.S. We are looking for enthusiastic and detail-oriented fresh graduates to join our team.
Job Summary:
Handle incoming calls, messages, dispatch drivers, and provide excellent customer service for a taxi/cab operation. Requires good communication, multitasking, and problem-solving skills.
Key Responsibilities:
- Call Handling & Dispatching:
- Answer calls, gather details, and assign drivers efficiently.
- Monitor driver status and provide accurate updates.
Customer Service:
- Handle inquiries, complaints, fare estimates, and waiting times professionally.
Record Keeping:
- Maintain accurate logs of calls, trips, and incidents.
Coordination:
- Communicate with drivers and management to ensure smooth operations.
Compliance:
- Follow company policies and ensure driver safety protocols.
Qualifications & Skills:
- High School Diploma or equivalent.
- Experience in customer service or dispatching preferred.
- Good communication & multitasking skills.
- Basic computer proficiency.
- Willingness to work flexible hours.
Ability to commute/relocate:
- Rawalpindi Chaklala Air Field: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Support: 2 years (Required)
- Dispatching: 1 year (Required)
Language:
- English (Required)
Work Location: In person
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